Privacy Policy
Last Updated: August 28, 2025
At Trufl, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
Data We Collect
Personal Information:
- Full name and contact details
- Email address and phone number
- Profile information and bio
- Social media handles and links
Financial Information:
- Bank account details for payouts
- Payment processing information
- Transaction history and records
Platform Activity:
- Campaign applications and submissions
- Content uploads and analytics
- Communication history
- Usage patterns and preferences
How We Use Your Data
- Platform Operations: To connect creators with brands and facilitate collaborations
- Payment Processing: To process payouts and handle financial transactions securely
- Service Improvement: To enhance user experience and platform functionality
- Communication: To send important updates, notifications, and support messages
- Security: To prevent fraud and maintain platform safety
- Legal Compliance: To meet regulatory requirements and legal obligations
Data Protection & Security
Security Measures:
- Bank details and payment information stored with encryption
- Secure servers with regular security updates
- Limited access to personal data by authorized personnel only
- Regular security audits and monitoring
Data Sharing:
- We do not sell your personal information to third parties
- Limited sharing with payment processors for transaction processing
- Data may be shared with legal authorities if required by law
Your Rights
You have the right to:
- Access Your Data: View and download your personal information
- Edit Information: Update your profile and account details
- Data Portability: Export your data in a readable format
- Request Deletion: Ask for removal of specific data
- Account Deletion: Permanently delete your account and associated data
- Opt-out: Unsubscribe from marketing communications
Cookies & Analytics
We Use Cookies For:
- Maintaining your login sessions
- Remembering your preferences
- Analyzing platform usage patterns
- Improving user experience
You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.
Data Retention
- Account information retained while your account is active
- Financial records kept for 7 years for tax and legal compliance
- Communication logs retained for support and dispute resolution
- Analytics data anonymized after account deletion
Privacy Questions or Concerns?
If you have questions about this Privacy Policy or want to exercise your rights, please contact our privacy team through the platform or reach out to us directly.