Terms & Conditions
Last Updated: August 28, 2025
Welcome to Trufl, a platform that connects brands with talented creators for campaign collaborations. By using our services, you agree to these Terms & Conditions. Please read them carefully.
User Responsibilities
For Creators:
- Must upload only original, authentic content
- Provide accurate view counts and analytics
- Complete campaigns within agreed timelines
- Maintain professional communication with brands
For Brands:
- Must make fair and reasonable campaign offers
- Provide clear campaign requirements and guidelines
- Pay creators promptly upon campaign completion
- Respect creators' intellectual property rights
Payments & Payouts
- All payouts are processed only after admin verification and approval
- Payment delays may occur due to banking issues or verification requirements
- Trufl uses secure escrow systems to protect both parties
- Service fees are clearly disclosed before transactions
- Disputed payments will be reviewed on a case-by-case basis
Content Guidelines
Prohibited Content:
- Illegal, harmful, or abusive content
- Plagiarized or copyrighted material without permission
- Misleading or false advertising
- Content that violates community standards
- Spam or irrelevant promotional material
Account Suspension & Termination
Accounts may be suspended or terminated for:
- Violation of these Terms & Conditions
- Fraudulent activity or false information
- Repeated policy violations
- Abusive behavior towards other users
Users will be notified of suspension reasons and given opportunity to appeal when appropriate.
Limitation of Liability
Trufl operates as a platform facilitating connections between brands and creators. We are not liable for:
- Disputes between brands and creators
- Quality or delivery of content created
- Technical issues beyond our control
- Third-party payment processor delays
- Any damages arising from platform use
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of Trufl will be subject to the exclusive jurisdiction of Indian courts.
Questions about our Terms?
If you have any questions about these Terms & Conditions, please contact our support team through the platform or reach out to us directly.